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ICT in Government

Survey Objectives

The ICT in Government survey (formerly known as ICT Electronic Government) has been conducted every two years since 2013, for the purpose of investigating the incorporation of information and communication technologies (ICT) in government organizations in Brazil. Use of ICT in the public sector can serve as a means to expand access to public services, make governments more transparent, and enable citizen participation. To analyze this situation, ICT managers are interviewed, as well as those responsible for the digital content of government organizations from the three levels of government (federal, state, and municipal) and from the executive, legislative and judicial branches, as well as the Public Prosecutor's Office.

In 2010, a special edition of the survey was conducted. This edition investigated the use of electronic government services by citizens and enterprises in Brazil, mapping access opportunities and barriers.

Survey Areas

The indicators developed by the ICT in Government survey highlight characteristics of government organizations with regard to ICT access, use and appropriation, such as:
  • ICT infrastructure in government organizations;
  • Use of ICT for management;
  • Provision of public services through digital media;
  • Use of ICT for accessing public information and participation (e-participation);
  • Use of ICT in urban management.

Institutional Support

The survey receives support from the federal government, through the Digital Government Secretariat (SGD) of the Ministry of Management and Innovation in Public Services (MGI), in addition to support from other government organizations and experts connected to important universities.

Methodology

The survey has two units of analysis: federal and state government organizations in the executive, legislative and judicial branches and Public Prosecutor's Office, as well as local governments (executive municipal governments). The survey uses a census for government organizations in the executive, legislative and judicial branches and Public Prosecutor's Office at the federal level and the legislative and judicial branches and Public Prosecutor's Office at the state level. A sample is used for executive government organizations at the state level. At the municipal level, sample surveys were conducted in the 2013, 2015 and 2017 editions; in 2019, a census of Brazilian local governments began to be carried out.